How to Log In (Username / Email)
The current web login page primarily uses Username + Password. If an "Email" tab appears on your interface, you can follow the "Email Login" instructions in this section.
Method 1: Username Login (Current Web Version)
- Open the login page at Click to enter
- Enter your username (e.g., the account assigned by your organization) in the username field.
- Enter your password in the password field; click the eye icon to toggle between showing and hiding the password if needed.
- Click Continue to log in.
Method 2: Email Login (If the "Email" tab is available)
- Switch to the Email tab on the login page.
- Enter your registered email address and password.
- Click Continue / Log In.
- You will be directed to the home page upon successful login.
FAQ
| Issue | Suggested Action |
|---|---|
| "Incorrect username or password" error | Check for case sensitivity and ensure you are using the correct login method (username vs. email). |
| No response after clicking "Continue" | Ensure both fields are filled in and your network connection is stable; try again later. |
| Cannot find business data after logging in | Go to Projects to verify you have joined the correct project; see [Relationship between Accounts and Projects]. |