Enterprise CRM Overview

Enterprise CRM Overview

Enterprise CRM Overview

Audience: front-end end users
Web entry: (https://web.xeromike.com/)

What this module is

Enterprise CRM appears in the product sidebar as Promotion (nav id: promotion_management). Under the current project (tenant) it covers:

  • Contacts (company / person, can be nested)
  • Contact details (email, address, phone, social, website)
  • Email marketing assets (mail templates, campaigns, mail promotion sends)
  • Browser sandbox usage (read-only audit)

The manual calls it “Enterprise CRM”. In the product, open the sidebar group Promotion.

How to open it

  1. After login, open Projects
  2. Expand Promotion
  3. Choose a submenu from the table below

![Promotion (CRM) menus]scaled_2.PNG

Capability list

Sidebar menu Handbook name Purpose
Contact management Contact management Company / person contact tree
Contact emails Email list Contact email details
Addresses Address list Contact address details
Phone numbers Phone list Contact phone details
Social profiles Social media list Social account details
Websites Website list Official site / URL details
Mail templates Mail templates Reusable promotion email content
Campaigns Campaigns Activity container (time range, daily cap, status)
Mail promotion Mail promotion Actual outbound jobs and records
Browser Sandbox Usage Browser sandbox usage Sandbox session usage (read-only)