How to start a mail promotion

Before you start

1. The contact and its email detail already exist.
2. Enterprise Mail already has a usable sending account (see chapter 04).
3. (Optional) A mail template or a draft campaign is ready.

Steps

1. Open Mail promotion and choose New send.
   • Or start create send from a contact / email row menu, or from a template / campaign row menu.
2. Choose contact_id and contact_email_id.
3. Choose mailbox_account_id (sending account).
4. Fill in subject. If use_template is on, choose a template; otherwise fill in body_text / body_html.
5. (Optional) Attach a draft campaign and set scheduled_at.
6. After save, check status in the list (pending / sent / failed, and similar). If it failed, check error_message.

Entry:

![Promotion menu]

Done when

A new send record appears in the list, and status updates with the actual send progress.