Association Between Corporate Email and Domain Names

Target Audience: End Users

Relationship Overview

• When activating the email service, you must select a domain that has already been successfully onboarded (typically requiring details such as the site Zone).
• One domain corresponds to one email service instance (a domain that has already been activated generally cannot be activated again).
• When creating an account, the domain portion of the email address must match the domain bound to the selected service.

Therefore, the standard workflow is: first complete [Domain Registration and Onboarding], then activate the email service and create accounts.

Distinction from Gmail Integration

The Gmail service/account found under the "Other" section relates to Google integration configurations and is not the inbox for this corporate email service. For daily corporate email use, please utilize the "My Email" module.