Multi-tenant Login and Data Isolation
Target Audience: End Users
What Login Accomplishes
Logging in simply verifies "who you are" (account identity). Upon successful login, the system factors in your project memberships to determine which projects you can access and which modules are visible to you within those projects.
Isolation Boundaries
| Level | Isolated Content (Examples) |
|---|---|
| Account Level | Login credentials, personal profile, specific personal-facing entry points |
| Project (Tenant) Level | Domain names, email accounts, schedules, documents, financial records, CRM contacts, website content, etc. |
Consequently, you may observe the following:
- The same account might show a list of financial accounts in Project A, while showing an empty or completely different list in Project B—this is normal isolation, not a system malfunction.
- Colleagues who have not joined your project cannot view your project's business data, even if they know the system URL.
Usage Recommendations
- Before performing sensitive operations, verify that you are in the correct project (check "Projects" or "My Projects").
- Do not use shared passwords as a substitute for the "Invite to Project" feature.
- Log out when leaving a shared computer to prevent others from reusing your session.