How CRM Maps to the Promotion Module
Audience: front-end end users
Why the manual says CRM and the UI says Promotion
| Name | Meaning |
|---|---|
| Manual “Enterprise CRM” | Business view: customer / contact assets + reach and campaigns |
| UI Promotion | Product sidebar group name; nav id is promotion_management |
They point to the same set of menus, not two systems. When you look for a feature, use the sidebar group Promotion.
Difference from “domain contacts”
| Module | Purpose |
|---|---|
| Promotion → Contact management | Marketing / business company and person contacts and their details |
| Enterprise Domain → Domain contacts | Domain registration WHOIS / registrar contact records |
Both names include “contact”, but the data and entries are separate. For domains, see [Enterprise Domain Overview]
Difference from website “Websites”
| Menu | Group | Meaning |
|---|---|---|
| Websites (Promotion) | Promotion | A website URL attached to a contact |
| Enterprise Website menus | Enterprise Business Website Management | Tenant site building (templates, components, visual editor, and more) |
Do not treat the Promotion Website list as the site-building entry. For site building, see [Enterprise Website Overview]